tmnet streamyx vs. nekomatta

Monday, April 10, 2006

as much as i DETEST streamyx, my current state of addiction/work depends on the piece of shit they call broadband.
so, i'm here trying to register a line at home because mom's getting all pissy i have to come to the office at night to do work (and multitask with wow in windowed mode ;))

and what do i get?! a javascript error -_-

not discouraged, i dial the ever-so-helpful streamyx support line and watch the walls around me crumble to ashes from decay while i wait on hold for someone to help me.

the nice lady over the phone who probably doesn't know what's going on, puts me on hold again to have a nice chat with her supervisor. her supervisor tells her to tell me to try again tomorrow.

nice lady: oh my supervisor says it's probably some form error where you've submitted the form but we probably didn't get the right details. for example, if you requested a modem, it probably didn't go through as one and your package might be registered as one without a modem.

what the fuck?

it's a scripting error. look into it. fix it! SOMETHING!
don't tell me to try tomorrow because chances are it still won't work because it's an argument error (some string not being passed over blah blah blah)

so feeling a little rattled, i squint at the firefox tab, the error message and ponder...

since malaysia is pretty much technologically backwards (hah, all you fuckers using internet explorer can kiss my fat ass... and don't even begin bitching about why your computer might explode one day), why not try using ie to fill out the form?

turns out, it really is a browser issue.

how STUPID are you to code your forms so that it's only compatible with ie and not ffox? or any other browsers in general?
for fuck's sake the form doesn't even look the same in both the browsers.
who coded that piece of shit?
does NOBODY in this damn country worry about cross-browser/platform or compatibility issues at all? standards? quality control? testing? no?

is everyone so hung up on being "flashy" that you can't comprehend (or refuse to) a simple thing like ACCESSIBILITY?
fuck your flash/dom/dhtml bullshit.
get the basics then worry about being fancy.

say it with me: form and function goes hand in hand.

so... i decided to write an email to streamyx, knowing full well that i'll probably NOT get a reply:

Dear Help Support at Streamyx,

I am aware that you probably do not reply to any emails at all.
However, I would like to point out, as a future subscriber to Streamyx, I am TERRIBLY disappointed that your Online Registration form scripting is not web compatible with other browsers besides Internet Explorer.
This incompatibility has caused both your Help Support line and I much grief trying to discover what was wrong. Sure, your audience may very well use Internet Explorer in general, but please for the love of God and whatever is holy and dear to you, cater to the needs of the rest of the population who do not want to be infected with viruses coming from Internet Explorer as well.

Thank you for your time (or lack of).


Regards,
nekomatta


as it stands: tmnet streamyx 1 nekomatta 0
if this goes on, my score is going to hit negative values :/

Labels: ,

posted at 4/10/2006 09:53:00 PM by nekomatta ·  

Now showing 4 sexy comments:

Mike
Wow IE? Did you just say IE? You either have to be a moron or a nazi to use IE these days. Surfing the net with IE is like putting on a busted condom for sex. The odds are certainly stacked against you. These are couple of things i hate bout malaysia, you are stuck with PROTON AND TELEKOM for eternity. TELEKOM is just beyond help, i will fuck each and everyone's wife in Telekom if I could for being a retard.
April 11, 2006 7:52 AM  
*~Dreams of the Whimsical Invisionary~*
i bow before your superior verbal skills in describing the situation at hand most eloquently :D.
April 11, 2006 5:00 PM  
Mark
I use IE with security set to "low", cause I like it in the ass.
April 11, 2006 5:30 PM  
seansquared
lol someone nominated telekom for some quality award of the year (not sure which year)... got shot down by the qa board a few seconds after the word "telekom" was uttered ahahah
EVERYONE in malaysia knows telekom is a piece of shit, it's just that no one can afford maxis atm -_-
April 11, 2006 5:34 PM  
[ soon-to-be useful ]

now tuned in with

the sexy red iPod... and Daydreamin' with Lupe Fiasco.

I want to swing! And by swing, I mean Lindy. You perverts.

It's tough. Everyone here just wants to Salsa. I won't disagree that Salsa is one hell of an enticing dance, but the shallow-minded fucks here are too busy worried about how good they look (or how good their partner make them look etc etc) instead of actually dancing and having fun. Boys, you know you're one of the shallow assholes if you've only asked a girl to dance because she's hot (even though she's got two left feet) and you ask the butt ugly/average-looking ones to dance ONLY if they're damn good at what they do... then honestly, you don't really deserve to dance, period.

She's the picture, you're the frame. It's your job (or rather, leading ability) to make her look good.